8th annual Automotive CRM
15-16 October 2008
Radisson Blu Hotel , Berlin
8th annual Automotive CRM
15-16 October 2008
Radisson Blu Hotel , Berlin
Jacco Zijderveld
Managing Director a.i.
Autobytel - PON Group
Jim Saker
Director, Centre for Automotive Management
Business School/ Henry Ford College, Loughborough University
Chris Evans
Digital and CRM Manager
Chevrolet Europe
Gabriel Mathieu
CRM Advisor, Former Customer Services Manager
DaimlerChrysler Belux
Didier Joos de ter Beerst
New Business Development Manager
D’leteren
Ilhami Eksin
Head of CRM Steering Committee
Dogus Otomotiv
Marcus Frost
Customer Strategy Director, North Europe
Inchcape
Frank Doorenbos
After Sales Director
Kia Motors
Tanja Weber
International Loyalty Program Manager
Mercedes-Benz Passenger Cars
Stephan van den Bremer
Vice President Business & Channel Development
Netmining
Rami Jaulus
President
NG Group Global Consulting Solutions
José-Luis Navia
Customer Satisfaction Project Manager
Seat
Jagdish Belwal
Head of CRM and DMS
Tata Motors
Martin Persson
Global CRM Manager
Volvo Car Corporation