Converting Consumer Insights into Actionable Results
5-6 March 2008
Hilton Amsterdam
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Save to Outlook | Tell a friend- 5-6Mar '08Converting Consumer Insights into Actionable Results
Hilton Amsterdam.
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Sponsors
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Associate Sponsor
MarketTools
MarketTools is the defining provider of on-demand market research, giving companies the ability to continuously understand their target customers through innovative approaches based on advanced technology, research expertise and global market reach (through online panels and interactive communities of over 2.5 million individuals worldwide). MarketTools’ full-range of research applications and services provide organisations from blue-chip companies to small businesses with unique access to their target markets to uncover unmet needs, reduce time to market and capture market share.
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Branding Package
Confirmit
Confirmit is the world's leading provider of software for Market Research (MR) and Enterprise Feedback Management (EFM). The company has more than 200 employees and offices in Oslo (headquarters), Guildford, London, Moscow, New York, San Francisco, and Yaroslavl. Confirmit's software is also distributed through partner resellers in Amsterdam, Sydney and Tokyo. Confirmit became a public company in December 2005, and is listed on Oslo Stock Exchange under the ticker "CONF".
Confirmit targets Global 5000 companies and Market Research agencies worldwide with a wide range of software products for feedback / data collection, panel management, data processing, analysis, and reporting. Customers include British Airways, Countrywide Financial, Dow Chemical, Experian, GlaxoSmithKline, Halifax Bank of Scotland, Hewlett Packard, Intrawest, Ipsos, Nielsen, The NPD Group, Safeco Insurance, StatoilHydro, Symantec and Virgin Media.
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Branding Package
CRMMetrix
Our Mission
CRM Metrix provides clients with actionable insights, gathered through ongoing consumer conversations that lead to profitable relationships.
Data is dead, Insight is alive
The company's integrated Customer Experience Management solutions suite is driven by real-time intelligence, enabling global businesses to better understand their customers and take swift action to improve customer satisfaction, increase revenue and reduce costs.
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Co-Sponsor
Altuïtion
Altuïtion is a consulting firm, specialised in analysing emotional customer experience and using the resulting Insights for business proposition development, sales and customer service processes.
For discovering unconscious drivers and needs of our clients’ customers, Altuïtion uses the ZMET® method. Altuïtion has an exclusive Dutch licence for the ZMET® method developed by Gerald Zaltman at the Harvard Business School, as authorized by Olson Zaltman Associates LLC.
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Session Sponsor
WARC
The World Advertising Research Center (WARC) is the leading supplier of information, knowledge, insight and data to the global marketing, advertising, media and research communities. Many of its unrivalled products have been serving the needs of this market for more than 40 years. WARC is an independent organisation and works closely with trade associations, industry bodies and blue chip companies around the world, including the Advertising Research Foundation, Institute of Practitioners in Advertising, ACNielsen, ESOMAR and the US Association of National Advertisers.