Automotive Retail & Distribution 12th annual

27-28 March 2012
Hotel Metropole, Brussels

Event detail

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Event summary

These are challenging times for the automotive industry.  Industry players need
proactive strategies to accommodate potential recession, over capacity and changing customer demands. This means it is imperative for OEMs and dealers to retain customers and maximise each source of profit.

This year there will be an intense focus on new distribution formats and
strategies, improving external customer contact and experience and focusing on
creating a strong online presence.  The goal must be to manage a strong network and increase conversion and sales volume while controlling risk.


Who should attend

The following key issues will be discussed:

•Overview of how the projected economic situation will impact manufacturers and dealerships
•Focusing on increasing dealers’ protection
•Improving dealer satisfaction due to new consumer trends and technologies
•Insight of new customer demands to maximise business success
•Effective restructuring of retail outlets and the occurring challenges
•Gaining insight of new distribution methods in an increasingly competitive

High level presentations and interactive panel discussions assure to make this event an interesting and important occasion for those involved in the retail and distribution sector.

Our online service is currently unavailable. Please download the registration form by clicking on the link below and fax or scan to ENG

Please click here to view event programme


"The Automotive Design Summit 2004 was really well organised. The level of participants allowed valuable opportunities of networking. The focus on innovation as a driver to improve the industry performances has been a real breath of fresh air in a world focused on cost reduction."
General Manager Europe
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American Suzuki Motor Corporation
"I was very pleased with the quality and candor of the E.N.G. CRM event. I found both days to be a useful investment of time and walked away with both a renewed enthusiasm and a broader experience level with respect to the subject matter."
Internet Manager
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