Automotive Retail & Distribution 12th annual

27-28 March 2012
Hotel Metropole, Brussels

Event detail

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Event summary

These are challenging times for the automotive industry.  Industry players need
proactive strategies to accommodate potential recession, over capacity and changing customer demands. This means it is imperative for OEMs and dealers to retain customers and maximise each source of profit.

This year there will be an intense focus on new distribution formats and
strategies, improving external customer contact and experience and focusing on
creating a strong online presence.  The goal must be to manage a strong network and increase conversion and sales volume while controlling risk.


Who should attend

The following key issues will be discussed:

•Overview of how the projected economic situation will impact manufacturers and dealerships
•Focusing on increasing dealers’ protection
•Improving dealer satisfaction due to new consumer trends and technologies
•Insight of new customer demands to maximise business success
•Effective restructuring of retail outlets and the occurring challenges
•Gaining insight of new distribution methods in an increasingly competitive

High level presentations and interactive panel discussions assure to make this event an interesting and important occasion for those involved in the retail and distribution sector.

Our online service is currently unavailable. Please download the registration form by clicking on the link below and fax or scan to ENG

Please click here to view event programme


"Your event was outstanding and of great benefit to me. The focus of the meeting, the content of the presenters and the interactive nature of the event provided outstanding opportunities for learning actionable information that can be applied to create results. Far too often, events of this nature revolve around high-level, strategic, generic thoughts and concepts that have little application on the real world for creating positive impacts upon business results. This event offered reality based, proven strategies, methodologies and tactics for managing successful CRM."
Director Caterpillar eCRM
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"The Automotive Retailing and Distribution was a great event and a unique experience both for speakers and listeners. The key word is sharing: experiences, thoughts, strategic views, always among professionals confronted to real life situation, rather than academic views.
My sincere appreciation to the organisation, and moderators but as well to all the active participants, who contributed to truly enrich our views on this leading competitive sector. I recommend it to any professional, also dealers and suppliers: it’s the type of shake up you must attend once a year!
GM, customer quality and network development
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